1. Introduction
Welcome to OsDigiSoftCare ("we", "our", "us"). We operate the website osdigisoftcare.com and provide B2B software licensing solutions to businesses across India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. Please read it carefully. If you disagree with its terms, please discontinue use of the site.
2. Information We Collect
We may collect the following information when you interact with our website:
a) Information You Provide Directly
Full name and business name
Business email address
Phone number
Billing address
Payment information (processed securely via third-party payment gateways - we do not store card details)
Any messages or inquiries submitted through our contact form
b) Information Collected Automatically
IP address and browser type
Pages visited and time spent on site
Referring URLs
Device and operating system information
c) Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features of the site may not function correctly as a result.
3. How We Use Your Information
We use the information we collect to:
Process and fulfill your software license orders
Send order confirmations and license delivery details
Respond to your inquiries and provide customer support
Send transactional and service-related communications
Improve our website and product offerings
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing Your Information
We may share your information with:
Payment processors to complete transactions securely
Email service providers to deliver order confirmations and communications
Legal or regulatory authorities if required by law or to protect our rights
Service providers who assist in operating our website, subject to confidentiality obligations
All third parties are required to handle your data securely and only for the purposes we specify.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 7 years in accordance with applicable Indian tax laws.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
As a user, you have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data, subject to legal retention requirements
Withdraw consent for communications at any time
To exercise any of these rights, contact us at Support@osdigisoftcare.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are intended for business users and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
OsDigiSoftCare
Email: Support@osdigisoftcare.com
Phone: +91 73679 92087
Website: osdigisoftcare.com